CRM, the indispensable tool for SMEs
A powerful CRM can boost your sales, build customer loyalty and structure your growth. Customer relations are more than ever a strategic lever for SMEs. To develop your business, it is essential to centralize your commercial data, automate your sales processes and better track interactions with your prospects and customers.
We accompany you in the choice and implementation of CRM solutions adapted to your size, your objectives and your teams, whether with Microsoft Dynamics 365 Sales or PipeDrive.
Microsoft Dynamics 365 Sales – The powerful CRM to structure your sales
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Increased productivity: your teams spend less time typing and more time selling.
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Better coordination between marketing and sales: all information is accessible with one click.
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Clear vision of the pipeline: you prioritize your actions on high-potential opportunities.
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Improved customer experience: your salespeople have a complete history for personalized interactions.
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Scalability: integrates perfectly with other solutions in the Microsoft suite (Teams, Outlook, Business Central, etc.).
Centralized data
Contacts, accounts, exchange histories and commercial pipeline.
Opportunity tracking
Clear visualization of the progress of deals and revenue forecasts.
Sales and marketing automation
Relances, scoring leads, nurturing via Power Automate et intégration avec le module Marketing.
BI Analyse
Real-time analysis of the performance of sales teams.
Microsoft Certified Partner
This certification guarantees our clients a high level of technical expertise, a thorough mastery of Dynamics 365 solutions (ERP, CRM, Power Platform) and an implementation in line with Microsoft best practices.
Choosing a Microsoft ERP integrator partner means ensuring a reliable, scalable deployment aligned with international standards while benefiting from our local proximity in French-speaking Switzerland.
Pipedrive: The simple and visual CRM for agile SMEs
Almakom, your CRM integrator in Switzerland
Pipedrive is an intuitive and efficient solution for companies looking for a CRM that is quick to deploy and easy to learn.
Thanks to its ergonomics, you can follow your opportunities in the blink of an eye and optimize your business priorities. Ideal for SMEs looking for a simple and convenient CRM, Pipedrive connects to your existing tools and helps you improve your conversion rate without complexity.
Which CRM to choose for an SME in Switzerland?
The choice depends on your needs and resources. Microsoft Dynamics 365 Sales is ideal for companies that want a powerful tool, integrated with their ERP or other Microsoft solutions (Teams, Outlook, Business Central). Pipedrive is simpler and more intuitive, perfectly suited to SMEs who are looking for a CRM that is fast to deploy without complexity.
An approach based on change management
To ensure the adoption of your ERP, we involve your teams from the beginning of the project, provide appropriate training and post-deployment support.
Recognized sector expertise
Wholesale trade, logistics, transport, production, medical, financial services. We understand your professions and your regulatory constraints.
An end-to-end support
Audit of your needs
ERP configuration
Development of custom-made modules
Training of your teams
Support and evolutions
