Improving Quality of Work Life (QWL) through tailored software.

Elise Dejour
Jun 19
2 min read

QWL: A Human and Strategic Challenge

According to the ISQWL (Swiss Institute for Quality of Work Life), "Quality of Work Life refers to and brings together all initiatives aimed at improving both working conditions and overall business performance." It encompasses the work environment, organizational structure, professional relationships, and the meaning employees find in their work.

In a context of talent shortages, evolving employee expectations, and accelerated digital transformation, Quality of Work Life (QWL) has become a strategic lever for SMEs.

QWL goes far beyond the physical workplace. It also includes the digital environment in which employees operate.

This is where modern management solutions come into play: well-designed ERP, CRM, and business applications can truly transform the work experience.

Discover our solutions

How can well-adapted software improve Quality of Work Life (QWL)?

A good tool doesn’t replace humans — it supports them.

Well-integrated business solutions and software such as ERP, CRM, and BI systems enhance Quality of Work Life by streamlining daily tasks, reducing friction, and empowering employees in their roles.

Less Stress, More Clarity

Tailored software helps structure business processes, establish clear workflows, provide personalized dashboards for better visibility, and reduce manual errors — all of which help lower mental load for users.

Fewer Repetitive Tasks, More Time for What Matters

With tools like cloud-based ERP systems, many tasks can be automated (such as accounting entries, inventory tracking, invoicing, customer follow-ups, and reporting). The result? Your employees can focus on more strategic and value-added activities.

Tangible Benefits for SMEs (logistics, manufacturing, healthcare, etc.)

Increased productivity: thanks to the automation of low-value tasks
Fewer errors: centralized, reliable data with improved traceability
Better planning: efficient management of supply chain, resources, and priorities
Stronger motivation: teams empowered with modern, high-performing tools
Smarter decisions: driven by real-time reporting and business-specific KPIs

Make an appoitment with an expert

AI with Microsoft Copilot: A Daily Boost for Quality of Work Life

The integration of Microsoft Copilot into solutions like Dynamics 365 Business Central, Outlook, Teams, Sales, and the Power Platform is a game-changer — not just for productivity, but also for Quality of Work Life (QWL).

Fewer repetitive tasks, more value-added work

With built-in AI, your teams can now:

Automatically generate reports and dashboards
Write or summarize emails
Plan tasks and meetings more efficiently
Analyze financial or sales data — no complex formulas needed

All these actions enabled by AI result in less mental load, fewer time-consuming micro-tasks, and more time to focus on meaningful, engaging, and strategic work.

Continuous Assistance in Everyday Software

Copilot acts as a digital assistant integrated into your tools. It guides users through software usage, suggests actions, corrects errors, and automates certain processes.

This support is especially valuable for:

Non-technical teams
New employees in training
Departments experiencing temporary overload

With Copilot, software becomes more accessible, efficient, and human-centered.

Why Choose Almakom?

At Almakom, we support SMEs in their digital transformation by integrating customized ERP, CRM, and business applications.

Our added value:

An agile methodology with a progressive and controlled approach
Comprehensive support: audit, consulting, integration, training, and support
Dual expertise: both integrator and software publisher
Strong knowledge of logistics, manufacturing, healthcare, and other sectors
A close-knit team based in Switzerland and France, understanding your challenges