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Web Client Portal : an Almakom solution

Client et contractant

Customers expect transparency, responsiveness, and autonomy. Our web portal solution, connected to your existing software, becomes a strategic lever for SMEs.

 

 

This intuitive and secure SaaS solution allows your clients to place orders, check stock levels, track shipments, and access their history—all from a personalized web interface. 

A Client Portal Connected to Your Software: Improve Order Management and Stock Visibility

Tourbillons blancs abstraits

Natural integration with your ERP
Compliant, integrated and scalable cloud SaaS solution

This module connected to Microsoft Dynamics 365 Business Central meets all security, privacy, and local regulatory requirements: 

  • Secure Cloud / SaaS 

  • Compliant with GDPR (France) and nLPD (Switzerland) 

  • Full integration within your information system 

  • Compatible with local accounting and tax regulations (VAT, multi-warehouse management, etc.) 

An application designed for your field realities

The application has been designed to provide you and your customers with a complete view of your business.

login interface

Secure Login and Custom Roles

Each client accesses their dashboard through secure authentication with role-based access rights. They immediately see their current orders, shipments, and stock status according to their permissions. 

Discus about my project
Items in application

Online Orders, Personalized Pricing, Real-Time Stock

The portal includes an interactive order form linked to your product catalog. Your clients can: 

  • Create their orders independently 

  • Check real-time product availability 

  • Benefit from personalized prices and discounts directly from Business Central 

  • Follow an approval workflow for orders exceeding a certain threshold 

This process improves commercial management, ensures data reliability, and automates part of the customer relationship. 

Contact an expert
order_history

Full Access to History and Support

Portal users can view their order history, invoices, and benefit from an integrated support ticketing system to manage their requests. This empowers them to manage their relationship with your company independently and efficiently, without needing to contact your teams for every request. 

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customer_dashboard

Stock and Shipment Visibility

Our web portal displays real-time stock status by warehouse or site, including: 

  • Available stock levels 

  • Estimated reorder points in case of stockouts 

  • Integration with stock planning in Business Central 

  • Shipment tracking and delivery scheduling 

Discut with an expert
validation_email client

Your customers are informed of the progress of their order automatically

  • Order validation email

  • Order tracking email

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Porte de l'aéroport

Almakom, your trusted partner 

for your digital transformation 

Proximity

We are a certified Dynamics 365 integrator and business application editor, based in Switzerland and France, with clients active in various sectors: medical, transport, logistics, production, distribution, investment banking...  

Expertise - software integrator and business solutions publisher 

We accompany you throughout your project. Our expertise allows our clients to benefit from:  

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  • Certified consultants, business experts 

  • Vertical businesses developed to meet your specific needs 

  • A complete support from the consulting phase to the support 

  • Solid references and projects carried out internationally 

Consultancy 

We help you identify your needs, structure your project and deploy an ERP solution tailored to your business and your ambitions.  

 

✔ A better understanding of your field challenges  

✔ Live exchanges with our consultants  

✔ Taking into account Swiss specificities (regulations, taxation, languages)  

✔ Solutions configured according to your business  

✔ A human and sustainable support, not just a simple IT project  

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