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Signature d'un contrat

Web Portal
The customer portal connected to Business Central

Offer your customers a modern and seamless digital experience

Connected to Microsoft Dynamics 365 Business Central, this secure web portal allows your customers to track their orders, view inventory, create new requests and access their history – independently and in real-time.

Customer portal connected to your ERP: concrete benefits 

Improvement of customer satisfaction

thanks to 24/7 self-service access

Saving time for your teams

internally, which reduce repetitive administrative tasks

Increased data reliability

thanks to direct synchronization with Business Central

Total transparency for you and your clients

on stocks, orders and deliveries

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Optimize your customer relationship with a customer portal 

Simplify management and improve your performance

An application designed for your field realities

​The application has been designed to offer you a complete view of your activity as well as your customers. Fully customize the app so it looks like you.

Creation and monitoring of contracts in Business Central

Create and manage directly from your ERP, reusing financial, commercial and operational data already present in your information system.

Regulatory compliance and data security

Our customer portal ensures continuous compliance with GDPR and nLPD through: 

  • Secure storage of contractual documents 

  • A detailed history 

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Secure connection and intuitive dashboard

  • Secure authentication with customizable roles.

  • Overview of orders, shipments and stocks.

  • Fluid and responsive interface for an optimal user experience.

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Simplified order creation

  • Interactive order form with integrated product catalog.

  • Automatic stock verification in real time.

  • Custom prices and discounts synced from Business Central.

  • Integrated approval workflow for large orders.

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Visibility on stocks and shipments

  • Consultation of the stock by warehouse or storage location.

  • Supply relay displayed in case of a break.

  • Native integration to Business Central inventory planning.

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Complete customer support and history

  • Access to all past orders and associated invoices.

  • Integrated ticketing system for quick and direct assistance.

  • Complete history of exchanges and transactions for better traceability

Take action, ask for your free audit

Complete the questionnaire, an Almakom expert will call you back to identify the right tools with you

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Almakom expertise

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An approach based on change management

To ensure the adoption of your ERP, we involve your teams from the beginning of the project, provide appropriate training and post-deployment support.

Recognized sector expertise

Wholesale trade, logistics, transport, production, medical, financial services. We understand your professions and your regulatory constraints.

An end-to-end support

Audit of your needs
ERP configuration
Development of custom-made modules
Training of your teams
Support and evolutions

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