CRM, the indispensable tool for SMEs
A powerful CRM can boost your sales, build customer loyalty and structure your growth. Customer relations are more than ever a strategic lever for SMEs. To develop your business, it is essential to centralize your commercial data, automate your sales processes and better track interactions with your prospects and customers.
We accompany you in the choice and implementation of CRM solutions adapted to your size, your objectives and your teams, whether with Microsoft Dynamics 365 Sales or PipeDrive.
Why choose Pipedrive for your SME?
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A simple and visual sales-oriented CRM
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Intuitive pipeline to track your opportunities
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Automation of repetitive tasks (emails, reminders, lead assignment)
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AI-based reports and forecasts
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More than 500 integrations (Microsoft 365, Google Workspace, Slack, etc.)
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nLPD/GDPR compliant and secure
Our Pipedrive integration services in Switzerland
We support Swiss companies in the integration and optimization of Pipedrive, an intuitive CRM designed for sales teams that want to get down to basics.
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Audit & consulting: analysis of your business processes
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Custom configuration: pipelines, automations, custom fields
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Team training: quick and effective adoption
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Continuous support: optimization and evolutions
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Advanced integrations: ERP, marketing tools, telephony
Intuitive pipeline view
To track your business opportunities at a glance.
Automation of repetitive tasks
Reminders, emails, lead assignment...
Real-time reporting
To analyze your performance and sales forecasts.
powerful integrations
With Microsoft 365, Business Central, and your communication tools (Outlook, Teams, etc.).
Which CRM to choose for an SME in Switzerland?
The choice depends on your needs and resources. Microsoft Dynamics 365 Sales is ideal for companies that want a powerful tool, integrated with their ERP or other Microsoft solutions (Teams, Outlook, Business Central). Pipedrive is simpler and more intuitive, perfectly suited to SMEs who are looking for a CRM that is fast to deploy without complexity.
The Almakom approach: tailor-made support
The integration of a CRM is not just a technical installation. At Almakom, we combine technological expertise and business understanding to ensure smooth deployment and successful adoption. Our support includes:
Diagnosis of your current business processes.
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Customization of the pipeline and automations according to your needs.
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Training of teams to take over Pipedrive.
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Integration with your existing systems (ERP, marketing tools, BI...).
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Support and continuous improvement after deployment.
Thanks to our method based on change management, we help your teams to take ownership of the solution quickly, without slowing down activity.
FAQ about Pipedrive CRM
A local integrator guarantees you a configuration adapted to your processes, support in French and personalized training. This reduces errors and speeds up adoption by your teams.
Les tarifs varient selon le plan choisi (Essentiel, Avancé, Professionnel, Puissance, Entreprise). Ils commencent à environ 14 € par utilisateur et par mois. A free trial of 14 days is available.
Yes, Pipedrive offers native integrations with Outlook, Google Calendar, Microsoft Teams, Slack, and hundreds of other apps via Zapier or APIs.
Yes, we offer training sessions to ensure quick and effective adoption by your teams. Our method is based on change management.
An approach based on change management
To ensure the adoption of your ERP, we involve your teams from the beginning of the project, provide appropriate training and post-deployment support.
Recognized sector expertise
Wholesale trade, logistics, transport, production, medical, financial services. We understand your professions and your regulatory constraints.
An end-to-end support
Audit of your needs
ERP configuration
Development of custom-made modules
Training of your teams
Support and evolutions
