Our Innovative Solution
At Almakom, we implemented a complete transformation through a powerful combination of Microsoft Business Central, Dynamics 365 CRM, Power BI, and artificial intelligence (AI), thereby optimizing all operational processes
Microsoft Business Central
Dynamics 365 CRM
Power BI with AI
Centralized Operations Management: All production and inventory management operations have been unified, resulting in a 20% reduction in downtime and increased productivity.
Optimized Customer Management: The centralization of customer interactions enabled a personalized approach, leading to a 35% increase in conversion rates.
Performance Analytics: Dynamic dashboards were created to monitor equipment performance in real time, reducing production downtime by 25%.
Intelligent Forecasting: AI was used to forecast demand and manage inventory, leading to a 30% reduction in excess stock.
Main Challenges
The lack of real-time information led to missed opportunities and poor inventory management
Information fragmentation between production lines and the ERP system led to inefficient operations
Without a CRM solution, sales suffered from a lack of consistency and declining customer satisfaction
The Results
Maximized Productivity
Cost Reduction
Increased Customer Satisfaction
25% Increase in Operational Efficiency through Streamlined Management
20% Reduction in Material Waste through Improved Resource Management
Improved Customer Loyalty with a 25% Increase in Retention Rates
Almakom
© 2024 By Almakom
Chemin de la Dullive 12, 1196 Dully, Switzerland
+41 (0)22 503 95 99